Refunds and Cancellations Policy

Effective Date: August 29, 2024

At Icer Fitness, we are dedicated to providing exceptional fitness experiences and helping you achieve your goals. Our cancellation and refunds policy is designed to ensure clarity and fairness for all our valued clients. Please read the following terms carefully to understand our approach to cancellations and refunds.

1. Cancellation Policy

1.1. No Refund Policy

Once a session or class is booked, we are unable to provide refunds for cancellations. This policy ensures that we maintain an efficient and organized schedule, allowing us to accommodate as many clients as possible.

1.2. Replacement Email

In the event of a cancellation, you will receive a replacement email containing the personalized workout you missed. This email will be delivered directly to your inbox and will include the following:

Detailed Workout Plan: A comprehensive outline of the workout you missed, including rep counts, sets, and rest periods.

Exercise Modifications: Adjustments to exercises as needed, tailored to your fitness level and any specific requirements you may have.

Personalized Guidance: Instruction and tips to ensure you perform the exercises correctly and safely.

2. Personalized Workouts

2.1. Customization

Your replacement workout will be customized to your individual needs, ensuring that you stay on track with your fitness goals. Each workout will be designed to fit seamlessly into your current fitness regimen, helping you maintain consistency and progress.

2.2. Tracking and Support

Our goal is to keep you motivated and on path, even when you're unable to attend a scheduled session. The replacement workout will be structured to provide continuity and support, helping you stay aligned with your fitness journey.

3. Encouragement and Support

3.1. Staying on Track

We understand that life can be unpredictable, and cancellations may be necessary from time to time. Our policy is designed to support you in staying on track with your fitness goals, ensuring that missed sessions do not derail your progress.

3.2. Positive Reinforcement

At Icer Fitness, we are committed to fostering a positive and encouraging environment. We believe in your ability to succeed and are here to support you every step of the way. If you have any questions or need additional assistance, please do not hesitate to reach out to us.

4. Policy Amendments

4.1. Review and Updates

Icer Fitness reserves the right to review and amend this policy as needed. Any changes will be communicated to clients promptly and will take effect immediately upon notification.

5. Contact Information

For any questions or concerns regarding our cancellation and refunds policy, please contact our support team at support@icerfit.com. We are here to assist you and ensure that your experience with Icer Fitness is as smooth and rewarding as possible.

Thank you for choosing Icer Fitness. We appreciate your understanding and cooperation as we work together towards achieving your fitness goals.

Icer Fitness – When you inhale consistency, you exhale results.